PENTAVA Privacy Policy

Last updated: September 21, 2026

PENTAVA ("we", "our", or "us") is operated by the PENTAVA team. This Privacy Policy explains how we collect, use, store, and protect information when you use the PENTAVA mobile application ("the App").

By using PENTAVA, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use PENTAVA, we may collect the following information:

1.1 Account Information

When you create or use a PENTAVA account, we may collect information such as:

If you use Google Sign-In, authentication may be provided through Google. We receive information necessary to create and manage your PENTAVA account.

1.2 Check-in Images

PENTAVA provides check-in functionality that may allow users to upload images.

Images uploaded through the check-in feature are stored using Supabase Storage. These images are used to provide and operate the check-in functionality of the App.

Users should avoid uploading images containing unnecessary sensitive personal information.

1.3 Information Provided During Onboarding

PENTAVA may collect information that you voluntarily provide during the onboarding process, such as information related to your preferences, goals, routines, or other information required to personalize the App experience.

1.4 AI-Generated Content

PENTAVA uses artificial intelligence services to generate personalized content and diagnostic or wellness-related results based on information provided by the user.

Some information submitted through relevant PENTAVA features may be processed through the Groq API to generate these results.

AI-generated results are provided for informational and wellness purposes only and should not be considered professional medical advice, diagnosis, or treatment.

2. How We Use Information

We may use collected information to:

We do not use personal information for purposes unrelated to operating and improving PENTAVA unless required or permitted by applicable law.

3. Third-Party Services

PENTAVA uses third-party services to provide certain features of the App.

Google

Google services may be used for authentication, including Google Sign-In.

Supabase

Supabase is used for certain backend services, including data storage and storage of check-in images.

Groq

Groq API services are used to process certain information required to generate AI-assisted content and diagnostic or wellness-related results.

These third-party services may process information according to their own privacy policies and terms.

4. Data Storage and Security

We take reasonable measures to protect information handled by PENTAVA against unauthorized access, alteration, disclosure, or destruction.

Data may be stored using third-party infrastructure and services, including Supabase.

However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.

5. Data Retention

We retain information for as long as reasonably necessary to provide PENTAVA's services, maintain accounts, provide requested functionality, comply with legal obligations, resolve disputes, and enforce applicable agreements.

Retention periods may vary depending on the type of information and the purpose for which it is processed.

6. Account and Data Deletion

PENTAVA currently does not provide an in-app feature that allows users to directly delete their account.

If you would like to request deletion of your PENTAVA account or associated personal data, please contact us at:

Email: [email protected]

When submitting a deletion request, please provide sufficient information for us to identify the relevant account.

We will review and process valid deletion requests in accordance with applicable laws and our legitimate operational requirements.

Some information may need to be retained where required by law or where necessary for legitimate purposes such as security, fraud prevention, dispute resolution, or legal compliance.

7. Children's Privacy

PENTAVA is not intended to knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate consent, please contact us at:

[email protected]

8. User Responsibilities

Users are responsible for ensuring that information and images they submit to PENTAVA are appropriate for the intended purpose and do not unlawfully contain another person's private or personal information.

Please do not upload sensitive information that is not necessary for using the relevant feature.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to PENTAVA, our services, or applicable legal requirements.

When changes are made, the "Last updated" date at the top of this Privacy Policy will be updated.

We encourage users to periodically review this page for the latest information about our privacy practices.

10. Contact Us

PENTAVA Team

Email: [email protected]

Website: https://pentava.online